Red Lion Veterinary Hospital ▷ New Castle

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Welcome to Red Lion Veterinary Hospital!

Located in the charming town of New Castle,Delaware,Red Lion Veterinary Hospital is a trusted and reputable veterinary clinic that prioritizes the health and well-being of all pets.

State-of-the-Art Facilities and Comprehensive Services

Red Lion Veterinary Hospital is equipped with state-of-the-art facilities and offers a wide range of comprehensive services to cater to the needs of your beloved pets. Their team of highly trained veterinarians and staff are committed to providing exceptional care and personalized attention to every furry friend that walks through their doors.

Client Reviews

The clinic boasts an impressive average rating of 4.8 based on a total of 468 reviews. An example of some of the evaluations includes:

Good place,mostly nice friendly vets and staff. Took a star because one vet specifically was a bit rude,never looked at me once during our appointment,not even for a split second,which was weird and off putting… didn’t quite know how to feel about that. The few other vets I’ve seen have been great though,nice and easy to talk to. Turn around for receiving lab results and calls back for questions is usually pretty quick,minus one time,I think the vet forgot to call me back when I had questions about a diagnosis,it took a few days,with me calling again to check in between. They treat my cats well.

For a busy Saturday morning there wasn’t much of a wait,which is great because my dog is super anxious and barks continuously,sorry! The staff are very friendly and helpful with my questions. Each person I’ve met has taken their time to explain something to me and made me feel comfortable to ask a “dumb” question. The doctors we’ve met have been just what you want in a veterinarian – focused on your pet and gaining their trust,thorough exam,and explanation of the plan. I am so glad a friend recommended this place to me!

So this is not how I wanted to talk to a manager, but it seems it’s the only way.
If I could give you guys a 0 I would.
I took my dog in for his ear Infection in both ears,
So we get in there and take a swab of both ears. They only give me medicine 1.
I call in on Wednesday to explain to the gentleman on the phone. That my dog’s ears is now leaking like they were before I came in. Should I keep putting the medicine or not and I I needed to tell him that the ear that they didn’t Give me medicine for what’s bothering him also . I didn’t get that far because he first didn’t understand so I continue to tell him and he says I don’t run nothing you can yell at me all you want. So he got his feeling involved in customer service. So I told him hold up stop right there because I didn’t yell at you ,have a manager call me.5 days later she calls late afternoon, don’t get ahold of me the. Leaves again without making it her job to contact me.
My dog is going nuts ,does this sound like they care.
I get a hold of the receptionist and she clames I’m yelling.
Dont worry I will be yelling when I do hear from someone.

Despite a couple of negative experiences outlined above,Red Lion Veterinary Hospital is dedicated to providing top-quality care to pets in need. With a majority of positive reviews highlighting friendly veterinarians,attentive staff,and quick response times for inquiries,the clinic has built a solid reputation within the community.

Your Opinion Matters!

Have you visited Red Lion Veterinary Hospital? If so,please share your honest feedback and rating about the clinic’s services and facilities. Your opinion will help other pet owners make informed decisions about their furry family members’ health.