VCA Animal Hospital of Plainfield ▷ Plainfield

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VCA Animal Hospital of Plainfield: Providing Quality Veterinary Care

Welcome to VCA Animal Hospital of Plainfield! Located at 2324 E Main St,Plainfield,IN 46168,this veterinary clinic is dedicated to serving the pets of Plainfield,Indiana,and providing exceptional care to their furry friends. With an average rating of 3.9 based on a total of 59 reviews,VCA Animal Hospital of Plainfield strives to deliver high-quality services to their clients.

State-of-the-Art Facilities and Comprehensive Services

VCA Animal Hospital of Plainfield boasts state-of-the-art facilities that are designed to cater to a range of veterinary needs. Equipped with modern equipment and advanced technology,their dedicated staff ensures that each pet receives the best possible care.

The clinic offers a comprehensive range of services,including preventive care,vaccinations,dental care,diagnostic imaging,surgical procedures,and specialized treatments. With a team of experienced veterinarians,knowledgeable technicians,and compassionate support staff,VCA Animal Hospital of Plainfield is committed to providing personalized and tailored care for every pet that walks through their doors.

Review Evaluation

It is important to consider user reviews when evaluating any service,including veterinary care. Based on the provided evaluations,there have been some negative experiences reported by previous clients of VCA Animal Hospital of Plainfield.

One user expressed disappointment with the lack of emergency care provided at the clinic,which unfortunately resulted in a tragic outcome for their pet. Another client described a negative interaction with the office manager,indicating poor customer service and a failure to honor appointments.

Additionally,another customer mentioned concerns about transparency regarding pricing and overheard negative comments about clients from the office staff.

While these reviews reflect specific experiences,it is important to consider them alongside other factors when forming an opinion about VCA Animal Hospital of Plainfield.

Your Opinion Matters

If you have already visited or utilized the services and facilities of VCA Animal Hospital of Plainfield,the clinic welcomes your feedback and encourages you to share your experience. Your ratings and opinion can help improve and shape the future of their services.

VCA Animal Hospital of Plainfield takes pride in their commitment to providing quality veterinary care. They remain dedicated to addressing any issues raised by customers and strive to ensure the satisfaction and well-being of every pet that walks through their doors.

Lisa L.

Pull up on Monday about 5 pm. Walked in and needed help because my German shepherd was gravely ill. Spoke with a receptionist at the desk and she asked me if I was a client. I said yes. She left and came back. Then she said they don’t do emergency care. Then she gave me names of animal hospitals. My dog laid in my car and died in their parking lot. Had to take her to Crawfordsville road in speedway. I will Never take any pet to vca plainfield.

Heather Moss-Baker

My bullmastiff has went to this clinic since he was a baby,even before it was owned by VCA. After Dr. Haithcox left,this clinic has gone completely downhill. While there are still excellent vet techs; frankly,the only saving grace for this clinic,there is not a full-time Vet on staff. Just contracted vets and management that does not care about your animals.
My husband’s truck was stolen and he had to use my car to get to work. My bullmastiff had an appointment at 4:00 for an ear infection. I called the clinic and explained our situation. I asked if we were 5-10 mins late could we be seen. Whoever I spoke with apologized for the recent event and stated each appointment had a 10 minute grace period. My husband raced home from work to get my dog to this appointment. We arrived in their parking lot at 4:09. When I went inside the receptionist stated she had been informed by two people in the back that we would have to reschedule. She seemed uncomfortable sharing this information,when I asked why we had to reschedule,as we had made it there within the 10 minute grace period,she stated,“Well it’s 4:11 now.” When I became upset,as any person would in this situation,and expressed I didn’t understand how they would be kind on the phone but then not see my animal,especially after I had called to ask,the situation further escalated when the office manager emerged from the back and became confrontational. She didn’t even attempt service recovery or to work with us,she further antagonized the situation. I did raise my voice and her answer was to threaten me with the police. Is that how she handles all situations? When their clinic is clearly in the wrong and not honoring their word,if you get upset,she threatens you with the police. It’s laughable. She expressed she didn’t care if we ever returned,and continued to engage with us even as we were leaving. It’s obvious professionalism is a skill she has yet to develop. I did curse at her and I would do it again. After nine years with this clinic,this is how they treat long-standing clients? It’s quite clear they do not care about your pets just their bottom-line and their time. They don’t even honor their word.
Thank you for mailing my dog’s records. At least you had consideration to do that. You forgot to include my second dog that had received care there. If you thought we would ever return there after your treatment of us,no worries. I’ve already re-established my dogs with another clinic. The office visit at the new clinic was $55.00 vs. VCA $76.00. An ear cytology at the new vet was $38.00 vs. $76.00 at VCA. Medication for my other dog was $96.00 vs $115 through VCA. We will never return,and I encourage others to not to attend this clinic either,unless you want to be nickel and dimed and treated poorly. Once the kind vet techs move-on it’s just a full rotating door,makes you wonder why this clinic can’t keep a staffed veterinarian.

Suzy Stroup

Went with my bf to bring his cat in to be seen and they are so much more expensive than my vet. They weren’t transparent about the pricing and services we received at all,and one of the ladies in the office was talking bad about another one of their clients. We probably won’t be back.

*Reviews extracted from Google My Business

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Saturday	Closed
Sunday	Closed
Monday	7:30 AM to 6 PM
Tuesday	7:30 AM to 6 PM
Wednesday	7:30 AM to 6 PM
Thursday	7:30 AM to 6 PM
Friday	7:30 AM to 6 PM

VCA Animal Hospital of Plainfield – Plainfield – Indiana

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VCA Animal Hospital of Plainfield – Plainfield – Indiana

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