Coosa Valley Equine Center,located at 1330 Mineral Springs Rd,Pell City,AL 35125,United States,is a reputable veterinary clinic situated in the picturesque town of Pell City,Alabama. With an average rating of 4.8 based on a total of 90 reviews,this esteemed clinic prides itself on delivering top-notch services to its clients and their beloved equine companions.
At Coosa Valley Equine Center,clients can expect state-of-the-art facilities and a comprehensive range of services tailored to meet the needs of their horses. From routine check-ups to specialized treatments,the medical staff here exhibits the utmost care,professionalism,and a personal touch. They truly understand what it takes to ensure the well-being and comfort of every patient,as well as providing support to their caretakers.
One reviewer,Amanda Cornwell,had a less-than-ideal experience with the clinic’s customer service communication. As an experienced veterinary professional herself,she expressed disappointment with the receptionist’s lack of interest and unhelpful behavior during her interaction. Amanda was dissatisfied with the records provided for a horse she had purchased,which lacked vital information such as blood work results and vaccinations. Despite the shortcomings,she acknowledged that the clinic did respond to her email,which exceeded her initial expectations.
On the other hand,George Weisbrod had a positive encounter with Coosa Valley Equine Center. He commended the medical and office staff for their caring and professional approach,emphasizing their ability to empathize with both the animals and their caretakers. George shared an instance where the clinic showed exceptional support and understanding during the unfortunate situation of having to put down a young foal with a severe leg injury.
Janet Baber,another satisfied client,expressed gratitude for the clinic’s prompt diagnosis and treatment for her mare’s laminitis. She praised the staff for their thorough explanations and the level of care her horse received during the nine-day stay. Janet emphasized her appreciation for the wonderful people at Coosa Valley Equine Center,stating that her mare is now back home and doing well.
Overall,Coosa Valley Equine Center receives positive reviews for their veterinary services. While there may have been some instances of subpar customer service,the general consensus remains that the clinic exhibits professionalism,compassion,and a dedication to providing excellent care for horses.
If you have already visited or used the services and facilities of Coosa Valley Equine Center,feel free to share your own rating and opinion. Your feedback would greatly contribute to the ongoing efforts of the clinic to maintain and enhance their services,ensuring the utmost satisfaction of both current and potential clients.
